Questions and answers.

We set up and run tools that answer your customer messages, send leads to the right person and find new customers. You see everything in one dashboard. We do the technical work.

No. We set everything up with you in a short call. After that, you only use your dashboard.

It depends on your tools and accounts, and we agree a clear date in your setup call. WhatsApp and Instagram can take longer because Meta has its own steps, and we guide you through them.

If you get lots of WhatsApp or Instagram messages, start with Reply Desk. If you run ads or get leads from several places, start with Lead Router. You can add more tools at any time.

Each tool has three sizes, from Starter to Scale. Combine tools to save 10% for 2 tools, 15% for 3 and 20% for all 4. Annual plans get 2 months free. See the Pricing page for exact prices in your currency.

Yes, once per order, not per tool. It depends on the largest size in your order.

You get an invoice with payment details for your country: bank transfer, Wise or Payoneer, or InstaPay and Egyptian bank transfer in Egypt. Your plan starts once we confirm the payment.

Nothing stops. We tell you at 80% of your limit. If it keeps happening, we suggest the next size. You never pay extra without agreeing first.

No. AI usage within your size is included in the price. If Meta charges fees for some WhatsApp messages, Meta bills you directly.

Through your own Meta business account. We guide you step by step, with a short video, to create a private connection that belongs to you. It takes about 20 to 30 minutes, and we can do it with you on a call.

No. Meta's rules only allow replies to people who messaged you, usually within 24 hours. We follow these rules so your accounts stay safe.

Yes. We recommend a short line saying the first reply is automated, and the AI Assistant always says it is an assistant. Customers trust honest automation.

Your keys and logins are encrypted and no screen ever shows them, not even to our team. Every time one is used, it is recorded in your security log. See our Data security page for details.

Yes. Turn renewal off, export your data or delete your workspace at any time from Settings. Invoices are kept as tax law requires.

You get a reminder on the due date and 3 days of grace. After that your tools pause until the invoice is paid; you can still sign in, pay and export. A workspace paused for 6 months is deleted, with email warnings 30 and 7 days before.

Once everything works, we lock your setup so nothing breaks by accident. To change something, send a request from your dashboard. Small changes are included every month.